3 Factors You Need to Know Concerning Active Listening

Рубрика: Articles. Автор: admin. Пятница 23 Сен 2011 в 7:58 дп

3 Factors You Need to Know Concerning Active Listening Active listening doesn’t have to be hard. Master these three very basic skills to become a better listener, communicator, and salesperson. They are physicality, sincerity, and patience. Read this article to learn how to incorporate these three fundamental listening techniques in to your own repetoire. 1 Active listening requires showing physical signs that your are listening, such as nodding your head, mumbling your concurrence, and asking your prospect to clarify a point. Impassively gazing off in to the distance while your partner is talking will definitely not score you any points. Attempt to pay attention to your head and hand motions, facial expressions, body positioning (facing in the direction of or away from the other person). 2 Active listening is only going to work if your desire to understand and empathize is genuine. If it isn’t, your body motions and questions will sound hollow. The other party’s B.S. detector will go off and you will have to work a whole lot harder to create a good impression or close a sale. If you just don’t feel like you care very much for what the other party is saying, be aware of that and make an extra effort to avoid showing it. 3 A good active listern is also patient. Jumping in any time a thought occurs to us is a natural tendency. But, you have to let this urge pass and instead focus on what is being said. This also goes back to your body language. If you’re practically jumping up and down, waving your hand as if to say, «ooh, ooh, I have something I want to say,» it will show you’re not really paying attention. In all the years I’ve managed sales people, I’ve never seen anyone make it without having these basic skills down pat. They are the building blocks of building rapport, not just in sales but in any social interaction. Luckily, by applying some discipline to your listening, you can get better. By becoming aware of the process, you’ve already taken the first step. Observe your communication behaviors in social settings and look for opportunities fine tune your active listening skills of physicality, sincerity, and patience. So the next time you have an important request to make or sale to close, you will be more likeable and persuasive. 3 Factors You Need to Know Concerning Active Listening Active listening doesn’t have to be hard. Master these three very basic skills to become a better listener, communicator, and salesperson. They are physicality, sincerity, and patience. Read this article to learn how to incorporate these three fundamental listening techniques in to your own repetoire. 1 Active listening requires showing physical signs that your are listening, such as nodding your head, mumbling your concurrence, and asking your prospect to clarify a point. Impassively gazing off in to the distance while your partner is talking will definitely not score you any points. Attempt to pay attention to your head and hand motions, facial expressions, body positioning (facing in the direction of or away from the other person). 2 Active listening is only going to work if your desire to understand and empathize is genuine. If it isn’t, your body motions and questions will sound hollow. The other party’s B.S. detector will go off and you will have to work a whole lot harder to create a good impression or close a sale. If you just don’t feel like you care very much for what the other party is saying, be aware of that and make an extra effort to avoid showing it. 3 A good active listern is also patient. Jumping in any time a thought occurs to us is a natural tendency. But, you have to let this urge pass and instead focus on what is being said. This also goes back to your body language. If you’re practically jumping up and down, waving your hand as if to say, «ooh, ooh, I have something I want to say,» it will show you’re not really paying attention. In all the years I’ve managed sales people, I’ve never seen anyone make it without having these basic skills down pat. They are the building blocks of building rapport, not just in sales but in any social interaction. Luckily, by applying some discipline to your listening, you can get better. By becoming aware of the process, you’ve already taken the first step. Observe your communication behaviors in social settings and look for opportunities fine tune your active listening skills of physicality, sincerity, and patience. So the next time you have an important request to make or sale to close, you will be more likeable and persuasive.


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